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Select shipping country

In order to provide you with the final prices of the products (including taxes and transport costs), we need you to select the country of destination from the following list of countries.

On 1 July 2021 the One-Stop Shop (OSS) directive for e-commerce came into force. This will require us to apply the V.A.T. rate corresponding to the destination country of the shipment.

Cookie policy

Last updated: 16 October 2026

On this page
  1. 01 What cookies and similar technologies are
  2. 02 Legal basis
  3. 03 How the cookie banner works
  4. 04 Google Consent Mode v2
  5. 05 Cookies and storage we use
  6. 06 Third parties and international transfers
  7. 07 Managing cookies in your browser
  8. 08 Changes and contact

This policy explains which cookies and similar technologies we use in the Fresh Oranges Home Delivery online shop, what they are for, how long they last and how you can accept them, refuse them or change your mind at any time. It applies to naranjasdecullera.com, tarongesdecullera.com, orangenfrisch-nachhause.com, orangesfraiches-adomicile.com and freshoranges-homedelivery.com. Who we are and how we process your personal data is explained in the privacy policy.

1. What cookies and similar technologies are

A cookie is a small text file that the website stores in your browser so it can recognise you on the next page or the next visit (for example, to keep your basket). The browser's local storage works in a similar way but is not sent to the server with every request; we use it to remember your cookie choice. First-party cookies are set by our domain; third-party cookies by another domain (in our case, Google). By duration, session cookies disappear when you close the browser and persistent cookies remain until their expiry date or until you delete them.

2. Legal basis

Cookies strictly necessary to provide the service you request do not require consent. All others (analytics and marketing) are only set if you accept them, in accordance with Art. 22.2 of Spanish Law 34/2002 on information society services (LSSI), the equivalent ePrivacy rules of your country and, as regards the personal data processing they involve, Art. 6(1)(a) GDPR. Your decision is recorded as explained in the privacy policy (section 2.12).

3. How the cookie banner works

On your first visit a banner appears with three equally prominent options:

  • Accept all: enables analytics and marketing cookies.
  • Reject all: only essential cookies are used. You can keep shopping as normal.
  • Settings: switch each category on or off separately.

Until you decide, no analytics or marketing cookie is set. Your choice is kept in your browser's local storage for 13 months; after that we will ask you again. If you clear your browser data or use another device, the banner will appear again.

Changing your mind: at any time you can click the "Cookie settings" link in the footer to reopen the panel and withdraw or give consent. Withdrawal takes effect immediately for new cookies; those already set by Google are no longer used, and you can delete them from your browser (section 7).

4. Google Consent Mode v2

Google's tools are loaded through Google Tag Manager with Google's Consent Mode v2. It works like this:

  • When the page loads, the four consent signals (analytics_storage, ad_storage, ad_user_data and ad_personalization) default to "denied". In that state Google neither sets nor reads any cookie in your browser.
  • If you accept "Analytics", analytics_storage is granted and Google Analytics 4 is enabled. If you accept "Marketing", ad_storage, ad_user_data and ad_personalization are granted and Google Ads conversion measurement and Google Customer Reviews are enabled.
  • If you reject, the signals stay denied and no Google cookie is created. The Google Tag Manager container is still loaded from Google's servers (googletagmanager.com), so Google receives your IP address and may receive aggregated technical signals, without cookies or user identifiers.

5. Cookies and storage we use

5.1 Essential (no consent required)

Needed for the shop to work: keeping your session and basket, remembering the delivery country and remembering your cookie decision.

NameProviderPurposeDuration
OCSESSIDFresh Oranges Home Delivery (first-party)Session identifier: keeps your basket, language and login while you browse. HttpOnly and Secure cookie.Session (1 hour of inactivity)
shipping_countryFresh Oranges Home Delivery (first-party)Chosen or detected delivery country, to show the right prices, shipping costs and delivery times.1 year
stcm_consent and other stcm* keys (local storage)Fresh Oranges Home Delivery (first-party; Silktide consent manager served from our domain)Stores which categories you accepted or refused and when, so we do not ask again.13 months
_GRECAPTCHAGoogle (www.google.com)Set by Google when reCAPTCHA v3 is used against bots and fraud, according to its documentation. Only on the account registration, checkout registration and GDPR rights form pages. See privacy policy, section 2.8.6 months

5.2 Analytics (your consent required)

They let us know how many people visit the site, which pages they view and how they get there, so we can improve it. We use Google Analytics 4 (Google Ireland Limited, Ireland; Google LLC, United States) through Google Tag Manager.

NameProviderPurposeDuration
_gaGoogle AnalyticsRandom identifier to distinguish visitors.2 years
_ga_<ID>Google AnalyticsKeeps the session state for the Analytics property.2 years

5.3 Marketing (your consent required)

They let us measure whether our Google ads lead to purchases and, after an order, invite you to rate your purchase through Google Customer Reviews. Provider: Google Ireland Limited (Ireland) and Google LLC (United States).

NameProviderPurposeDuration
_gcl_auGoogle AdsConversion measurement: links a purchase to the ad you clicked.3 months
_gcl_aw, _gcl_gs and similarGoogle AdsStore the ad click identifier when you arrive from Google Ads.3 months
Google Customer Reviews cookiesGoogle (google.com)Those Google sets in its survey window on the order confirmation page. The Google Customer Reviews module is only loaded if you have accepted the "Marketing" category: without that consent no request is sent to Google. See Google's privacy policy.Per Google

Besides cookies, when "Marketing" is enabled your email, order number, country and estimated delivery date are passed to Google on the order confirmation page so the survey can be offered to you. This is explained in the privacy policy, section 2.10.

6. Third parties and international transfers

The only third party that sets cookies on our website is Google. Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the provider in the EU; data may also be processed by Google LLC in the United States, which is certified under the EU-US Data Privacy Framework. More information: Google's privacy policy and how Google uses data from sites that use its services. The site's fonts and icons are served from our own servers: they are not loaded from Google Fonts or other third parties.

7. Managing cookies in your browser

Besides the "Cookie settings" link in the footer, every browser lets you view, delete and block cookies from its privacy settings. Note that if you block essential cookies the shop will not be able to keep your basket or your session.

8. Changes and contact

We will update this policy whenever the cookies we use change; the version in force is the one published here, with the date at the end. If you have any questions, write to info@naranjasdecullera.com. Your rights over your personal data and how to exercise them are in the privacy policy.

Version: 2026-10-16

Any questions?

Our team will be happy to help with any questions about your order or these terms.

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